1.) Do I need to make a deposit/down payment before material is ordered and work begins?
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Typically no, but of course that would depend on your contract
terms/original agreement. Payment is typically due upon completion of
the contracted work.
2.)
When will final production measurements be taken/How soon can I expect
to hear from the measure man to schedule final production measurements?
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Final measurements are taken ASAP after your project approval is
given. You can expect to hear from our final measure man, in the next couple of days to get something scheduled.
3.) When can I expect my windows/siding/doors to be installed?
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Depending on the time of year, and any unforeseen factory or weather
delays that may occur, our jobs typically run 6-8 weeks from when the
material is ordered to the installation date.
4.) How far in advance are installations scheduled/How much advance notice will I receive before my installation?
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We will try to give you as much advanced notice as possible, but jobs
are not scheduled out very far. This is done in an effort to reduce
number of jobs that need to be re-scheduled should we run into any
installation, production, weather, or logistics issues.
5.) Should I take down my blinds/curtains/window dressings before a window installation?
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Taking down any blinds/curtains/drapes in preparation for the
installation is encouraged. This will helps things run more smoothly
when we arrive to your job site, and will allow us to do what we do
best, windows, siding, and doors!
6.) How long will my installation take?
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Every job is different. This will obviously depend on what material
you have purchased, and size of the project. Most smaller window, door,
soffit, fascia, gutter, and Gutter Cap jobs are completed in less than a
day, while larger window and door projects will run a little bit
longer. Siding jobs will take the most amount of time, depending on the
size of the home.
7.) Should I take time off work for the installation/Do I need to be home for the installation?
-
We recommend that you do NOT take time off of work for your
installation, as there is no need to be home during the installation of
your project. From time to time, installations need to be re-scheduled,
and we would hate to have you waste a vacation, personal, or sick day
if this should occur.
8.) What are the payment terms?
- This
would depend on your contract terms/original agreement, but payment is
typically due upon completion of the contracted work.
- Payments are accepted via check, cash, and credit card (Visa, Mastercard, and Discover). All credit card payments are subject to 1.5% processing surcharges, which would be added to the total contract price.
